TERMS OF USE

  1. GENERAL CONDITION

1.1 These General Conditions of Sale (the ‘General Conditions’) have been drawn up in accordance with Title III, Part I of Legislative Decree No. 206 of 6 September 2005 (the Consumer Code) as amended by Legislative Decree No. 21 of February 2014 (Implementation of Directive 2011/83/EU), and govern the sale by Manifatture Twins srl srl., registered office Piazzale Donatello 5a 50132 Firenze Italy, share capital € 100.000 fully paid-up VAT No. IT 05326400487

(‘Manifatture Twins srl’) – to the end-consumers purchasing (the ‘Clients’) the products (the ‘Products’) traded by Manifatture Twins srl under the name “Shaft Jeans” through the www.shaftjeans.it website (the ‘Site’).

For the purposes of these General Conditions, ‘end consumer’ shall mean any individual acting for purposes other than any entrepreneurial, commercial or professional activity or handicraft exercised or carried on.

In consideration of the above Manifatture Twins srl reserves the right to abstain from processing orders sent by persons other than the Clients and to set a maximum number of Products that can be purchased in each Product category.

  1. ORDER PROCEDURE

2.1 The information and details set out in the area of the Site that specifically deals with e-commerce shall not be treated as an offer and instead simply comprise an invitation to Clients to conclude business by submitting an order.

The Client may provide a delivery address that is different to the address given as part of the personal details provided.

The Client must only confirm and submit the order as final at the end of the purchase process, by clicking on the “confirm order with payment” button that appears on the last page of the purchase procedure.

The Client is expressly invited to check the correctness of each order prior to confirmation, inserting all information present on the Site. The order will be confirm to the Client with the payment.

Once the order form has been sent as final, a page will appear that sets out a summary of the order; an e-mail confirming receipt of the order will also be sent.

By sending the order form, the Client accepts that any purchase contract will be governed by these General Conditions of Sale.

2.2 Orders are subject to acceptance by Manifatture Twins srl, who reserves the right to refuse, at its sole discretion, any order submitted where:

the information provided by the Client when completing the order form is incomplete or incorrect;

the Client does not qualify as an end consumer or is unable to comply with the terms of payment;

the Products ordered are unavailable. In such circumstances, Manifatture Twins srl will not be liable for changes in availability of certain Products. Where only a certain number of the Products ordered are unavailable and there are no other grounds for a legitimate refusal to accept the order submitted, Manifatture Twins srl shall be entitled to process the order submitted solely in relation to those Products that are in fact available.

In the circumstances set out above, Manifatture Twins srl will inform the Client via e-mail that the order submitted has not been accepted (in whole or in part), explaining why, and the contract will not, therefore, be concluded. In such circumstances, Manifatture Twins srl will reimburse the Client with any amounts that the Client has already paid.

2.3 The purchase contract between the Client and Manifatture Twins srl will only be concluded when the Client’s order has been accepted by Manifatture Twins srl. In such circumstances, Manifatture Twins srl will send the Client confirmation that the order is being processed, using the e-mail address provided by the Client.

  1. TERMS OF PAYMENT

3.1 The sale prices for the Products and the Services and the delivery charges and methods of payment are as set out on the Site and are in euros ( they can be changed within the site by using a working plug-in)

The Product sale price includes VAT, due as provided for by Law, and delivery charges. Any customs clearances costs, including any import duties, shall be borne by the Client and will be added to the total amount due.

A proper invoice will be issued at the time of payment. The aforementioned invoice shall be sent to the Client together with the Products.

Manifatture Twins srl reserves the right to change the prices set out on the Site at any time; price changes will not, however, apply to Products in orders that have already been sent by the Client.

In no circumstances will Manifatture Twins srl be held liable for any price changes.

3.2 payment methods:

  • Credit card online: payment with Visa, Mastercard, American Express, Maestro, Diners.

Credit card payments are handled directly by secure servers that use encryption protocols, with the security of online transactions thereby guaranteed. This means that the Client’s credit card details are not disclosed to Manifatture Twins srl.

Credit cards will be subject to checks and authorisation by the card issuer. Manifatture Twins srl will not be held liable for a failure by the card issuer in question to provide authorisation.

Once the contract has been concluded in accordance with Clause 2 above, the debit on the credit card will become final, without prejudice to the mandatory rules concerning the right of Return and/or the statutory guarantee.

The credit card data shall be managed with the utmost confidentiality directly by the card network. Manifatture Twins srl is not liable for any fraudulent or illicit use of credit cards by third parties for the payment of products purchased from the www.shaft-jeans.com website. With reference to the above, Manifatture Twins srl reserves the right to cancel the transaction and the relevant orders whenever a fraudulent use of credit cards is reported.

  • Paypal: payment by Paypal are handled directly by Paypal secure servers that use encryption protocols, with the security of online transactions thereby guaranteed. This means that the Client’s credit card details are not disclosed to Manifatture Twins srl.
  1. SHIPPING METHODS

4.1 The Products will be delivered through DHL / GLS / BARTOLINI ( other couriers). Delivery times and methods are those generally applied by the aforementioned courier.

The costs of transport will be borne by Manifatture Twins srl. Any customs clearances costs, including any import duties, shall be borne by the Client.

Once the Products have been dispatched, Manifatture Twins srl will inform the Client by e-mail of this, explaining how to track progress.

Where dispatch is delayed for reasons beyond Manifatture Twins srl ‘s control, the Client will be advised promptly by Manifatture Twins srl’s customer care team.

4.2 Manifatture Twins srl will deliver the Products purchased to the address provided by the Client and in accordance with the delivery procedure set out below.

The products will be dispatched by the aforementioned courier.

Delivery will be scheduled for between three and five business days from the date on which the order was confirmed by Manifatture Twins srl. Express delivery is not currently available.

4.3 Manifatture Twins srl is released from any liability in the event of a delay as a result of events, acts, facts or circumstances that could not have been foreseen when the contract was concluded, are inevitable or beyond its control (e.g. strikes, riots or natural disasters, etc.). In such circumstances, Manifatture Twins srl will promptly notify the Client of the new timescale for delivery and shall make every effort to comply with its obligations in full as established in the contract.

For the purposes of these General Conditions, delivery will be deemed to have taken place upon signature confirming receipt of the products at the delivery address agreed upon.

  1. STATUTORY GUARANTEE

5.1 The Products purchased on the Site by a Client as a ‘consumer’ are covered by the statutory guarantee of conformity that binds the vendor (i.e. Manifatture Twins srl) by law in relation to each good sold pursuant to Title III Part I, Articles 128 et seq. of the Consumer Code (referred to as the ‘Statutory Guarantee’).

The Statutory Guarantee guarantees the good in relation to any lack of conformity with the contractual specifications.

Where, pursuant to the Consumer Code, the Statutory Guarantee applies, the Client will be entitled to have the goods brought into conformity free of charge by repair or replacement; where this is not possible, the Client will be entitled to an appropriate reduction in the purchase price or termination of the contract.

Manifatture Twins srl is therefore liable for the conformity of the Products if any lack of conformity becomes apparent within two years of the date of the delivery of the Products.

The Client must report the lack of conformity to Manifatture Twins srl within two months of discovery of the same, under penalty of forfeiture. The report is to be submitted by contacting Customer Care by e-mail at info@manifatturetwins.com or by mail to Manifatture Twins srl ., or by fax +39 0558969023.

For further information about the Statutory Guarantee, please contact Customer Care phone number +39 0558969023 Personal data protection

5.2 In terms of compliance with all requirements in relation to the collection and processing of Clients’ personal data and the purposes of the same, please see the notice on the Site in the new-client registration area; this notice can also be found on the following link: https://www.shaftjeans.it/cookie-policy/.

In terms of the personal data protection policy adopted by Manifatture Twins srl in relation to navigation within the Site, please see the Privacy Policy.

  1. APPLICABLE LAW AND DISPUTE RESOLUTION

6.1 The General Conditions of sale of the Products are governed by Italian law in particular by Legislative Decree No. 206 of 6 September 2005 (the Consumer Code), as amended by Legislative Decree No. 21 of February 2014 (Implementation of Directive 2011/83/EU), specifically in relation to the provisions governing distance contracts (Section I, Title III of the Code) and by Legislative Decree No. 70 of 9 April 2003 regarding certain aspects of e-commerce.

6.2 Any dispute regarding the validity, interpretation, termination or performance of these General Conditions of sale of the Products is subject to the exclusive territorial competence of (i) the court in the place where the Client is resident or domiciled, or (ii) should the Client be resident or domiciled outside the territory of the European Union, the Court of Firenze (Italy).

  1. AMENDMENTS

7.1 Manifatture Twins srl reserves the right to amend these General Conditions at any time; the new version of the General Conditions of Sale will only apply to contracts concluded after it has been published on the Site. Manifatture Twins srl also reserves the right to make changes to the Site, at its sole discretion and in any manner and/or at any time without notice.

  1. – All rights reserve

The website www.shaft-jeans.com (the “Website”) is the property of Manifatture Twins srl. (hereafter referred to as “Manifatture Twins srl”), with registered office at Piazzale Donatello 5A 50132 Firenze (Italy), and is dedicated to present the products and services marketed under the sign “Shaft Jeans”. Unless otherwise stated, the content of the Website, including – inter alia – texts, images and layout, is property of Manifatture Twins srl. and is protected by copyright

The access to the Website and its use are subject to the following Terms and Conditions and to the legislation currently in force. By accessing and browsing the Website, the user accepts, without any restrictions or exception, the Terms and Conditions set out below.

8.1 Use of the Website

Any content that is viewed or read on the Website must be considered protected by copyright and may only be used according to the Terms and Conditions or the specific instructions outlined in the different sections of the Website.

8.2 Liability and guarantees

The material published on the Website originates from various sources, and therefore the Website might contain technical inaccuracies and/or transcription errors. Everything that appears on the Website is provided “as it is”, without guarantees of any kind, either implicit or explicit.

Manifatture Twins srl undertakes to keep the Website updated as far as possible, but does not offer any guarantee regarding the accuracy of its content. Except where legally binding laws apply, Manifatture Twins srl does not accept any liability for any possible error or omission present on the Website.

Manifatture Twins srl does not assume any liability for events and/or damage, direct or indirect, which the user and/or any third party might suffer as a result of use of the Website, including, for example, damages from loss of profit or from savings not obtained.

In no event can Manifatture Twins srl be held liable for any damage or loss of any nature that the user might suffer as a result of any operational failure of any service offered on the Website, and/or for the non-receipt of information and/or for its inaccuracy or incompleteness.

8.3 Personal data

Manifatture Twins srl applies the current legislation regarding the protection of personal data (Legislative Decree no. 196 of 30 June 2003 Personal Data Protection Code). For further information on this subject, please refer to the Privacy Policy at the bottom of the Home Page on the Website.

8.4 Images

Unless where indicated otherwise, all the images, files and artistic work part of the Website are property of Manifatture Twins srl and are published in full respect for the current law. The use of such images for purposes unrelated to this Website is strictly prohibited and protected by law.

Therefore the contents of the Website cannot be copied, reproduced, transferred or distributed without the prior written consent of Manifatture Twins srl; users are also not permitted to save any content on their own computers (ore device) and/or to print out pages for their own personal use.

8.5 Trademarks and logos

The trademarks and logos that appear on the Website are registered trademarks and are property of Manifatture Twins srl. No element of this Website should be considered or interpreted as granting permission or rights to use the trademarks/logos displayed on the Website. The trademarks and logos cannot be used and/or referred to, in any way, on other internet websites without the prior written consent of Manifatture Twins srl.

To obtain such consent, please contact:

Manifatture Twins srl

Piazzale Donatello 5A

50132 Firenze, Italy

Mail: info@manifatturetwins.com

8.6.Review clause

Manifatture Twins srl has the right to review at any time this Terms and Conditions. Manifatture Twins srl also has the right to change the Website, at its sole discretion, in any manner and/or at any time without prior notice.

8.7 Applicable law

The content of the Website will be interpreted and regulated in accordance with Italian law.